Public Adjuster FAQ – Answers You Can Trust

1. What is a public insurance adjuster?

A public insurance adjuster is a licensed professional who works for YOU, not the insurance company. Public adjusters represent policyholders during property insurance claims, helping interpret policy language, assess losses, and negotiate for a higher settlement. Unlike insurance adjusters, we’re on your side.

2. How much does it cost to hire a public adjuster?

Most public adjusters work on a contingency fee basis, meaning we only get paid when you receive a payout. Fees typically range from 10% to 20% of your claim, depending on the size and complexity of the case. This aligns our motivation with yours.

3. Why work with a public adjuster when my insurance company already assigned one?

Because the insurance company’s adjuster protects their bottom line. A public adjuster defends yours. We challenge low offers, explain complex policy terms, and ensure all your damages are properly valued and covered.

4. How long does the insurance claim process take?

Every claim is different. Some resolve in weeks, others take months. But hiring a public adjuster typically shortens the timeline. We keep documentation in order and drive progress forward.

5. How does a public adjuster differ from an insurance company adjuster?

Simple: who we work for.

  • Insurance company adjusters protect insurers.
  • Public adjusters, like us at Farrand Claim Consulting, advocate solely for you.
6. When should I hire a public adjuster?

The best time is before you file your claim. That’s when documentation matters most. However, if your claim was denied, delayed, or underpaid, we can still step in and fight for a better outcome.

7. What does a public adjuster do during the claims process?

We take the burden off your shoulders. Services include:

  • Reviewing your insurance policy
  • Inspecting damage
  • Creating detailed estimates
  • Handling negotiations
  • Securing the best possible payout
8. Can I reopen a closed insurance claim?

Yes. If your claim was denied or underpaid, you may be eligible to reopen it, typically within two years. We review your case and pursue the recovery you were previously denied.

9. What is the appraisal process in insurance claims?

Appraisal is a dispute resolution method used when the insurance company and policyholder disagree on the value of a claim. Each side selects an appraiser, who then appoint a neutral umpire. Together, they determine the final value.
Learn more about the insurance appraisal process

10. Why do insurance companies underpay property claims?

They’re in business to protect profits. Common tactics include:

  • Applying aggressive depreciation
  • Omitting damages
  • Misinterpreting policy language

We counteract this by fully documenting your losses and challenging unjust evaluations.

11. What are my rights as a policyholder during a claim dispute?

You can:

  • Hire a licensed public adjuster
  • Request a reinspection
  • Invoke the appraisal clause
  • Seek legal assistance

We stand with you to exercise those rights effectively.

12. Does a public adjuster get paid only if I receive a settlement?

Yes. Our fee is contingent on the success of your claim. No recovery, no fee. It’s that simple and that secure.

13. Can I request an appraisal if I disagree with my insurance settlement?

Absolutely. If your policy includes an appraisal clause, we can initiate the process and represent you throughout. It’s a faster and less costly alternative to litigation.

14. Why is my insurance claim taking so long?

Delays can be caused by:

  • Missing documents
  • Insurance company stalling
  • Overloaded adjusters

We push for timely responses and cut through the red tape to get your claim resolved.

15. What happens if my claim is denied?

We dig into the reasons, uncover errors or unfair practices, and fight to reopen the case. Many denials can be overturned with professional help.

16. Can I file my property insurance claim on my own?

You can, but should you? Doing it yourself leaves you open to lowball offers and policy loopholes. We ensure your claim is strategically built from the start.

17. Can I handle my insurance claim by myself?

Technically, yes. But insurance companies have experts on their side. Shouldn’t you?

18. Will hiring a public adjuster cause my rates to go up or my policy to be canceled?

No. It is your legal right to hire a public adjuster. Insurance companies cannot retaliate or cancel your policy just because you chose to have representation.

19. Why choose Farrand Claim Consulting?

We don’t just submit paperwork. We advocate, negotiate, and maximize your settlement. We win when you win.

20. What makes Farrand Claim Consulting different from other claim firms?

We’re known for:

  • High success rates
  • Personalized service
  • Relentless advocacy
  • Deep knowledge of claim strategy
21. Where does Farrand Claim Consulting operate?

We serve Minnesota, the Midwest, and nearby regions. Not sure if we serve your area? Reach out. We probably do.

22. How can I contact Farrand Claim Consulting?
  • Call us: 763-221-2419
  • Visit: www.farrand.pro
  • Email: richard@farrandclaims.com

We’re ready to fight for your fair settlement.

Local Service Areas

Minneapolis, St. Paul, Rochester, Duluth, Bloomington, Brooklyn Park, Woodbury, Plymouth, Lakeville, Blaine, Maple Grove, St. Cloud, Eagan, Burnsville, Coon Rapids, Lacrosse, Hudson, River Falls, Menomonie, Barron, Shell Lake, Spooner, Hayward, Superior, Chippewa Falls, Turtle Lake

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